Privacy Policy

Effective Date: September 15, 2026

At MacG Timber Designs, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, contacting us, or placing an order.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Custom order details and personalization requests
Information you provide when contacting us
Other information necessary to process and fulfill your order

We may also automatically collect limited information about how visitors use our website, such as browser type, device information, IP address, pages visited, and general website usage information. This information may be used to improve website functionality and the customer experience.

How We Use Your Information

MacG Timber Designs may use your information to:

Process and fulfill orders
Communicate with you about your order
Respond to questions and customer service requests
Provide quotes for custom projects
Arrange shipping or local pickup
Personalize and complete custom orders
Improve our website, products, and services
Prevent fraudulent or unauthorized activity
Comply with applicable legal requirements

We will only use your information for legitimate business purposes related to operating our business and providing services to you.

Payment Information

Payment information may be processed through third-party payment processors. MacG Timber Designs does not intentionally store complete credit card numbers or other sensitive payment credentials on our own systems.

Payment processors may have their own privacy policies and terms governing how they handle your information.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers when required to operate our business, process your order, or provide services to you. Examples may include payment processors, shipping carriers, website service providers, and other vendors that assist with fulfilling your order.

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, website, or legal rights.

Cookies & Website Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website traffic, and provide a better browsing experience.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some website functionality.

Custom Orders & Customer Photos

If you provide photographs, designs, logos, or other materials for a custom order, we will use them for the purpose of completing your project.

We will not intentionally use your personal photographs or submitted materials for advertising or promotional purposes without your permission.

If you provide permission for us to photograph or feature your completed project, we may use those photographs for our website, social media, advertising, or promotional purposes.

Data Security

We take reasonable steps to protect the personal information provided to us. However, no website, online transaction, or electronic method of storing or transmitting information can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites, social media platforms, payment providers, or other services. MacG Timber Designs is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also contact us with questions about how your information is collected or used.

Changes to This Privacy Policy

MacG Timber Designs may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact MacG Timber Designs through the contact information provided on our website.

MacG Timber Designs
Handcrafted Woodworking & Custom Designs